Support
CiteSnap helps students and researchers turn a URL, DOI, ISBN, or book barcode into an editable citation preview. It clearly labels missing metadata before export.
For help with the app, subscriptions, or privacy, contact Smart Automation SRL support.
Ion Mosnoi
moshnoi2000@gmail.com
+373 69 644 690
Quick help
Why is a field missing?
Some identifiers do not include author, year, publisher, or edition metadata. Review the warning before you export.
Some identifiers do not include author, year, publisher, or edition metadata. Review the warning before you export.
Where are citations saved?
Your saved citations stay on your device unless you choose to share an export.
Your saved citations stay on your device unless you choose to share an export.
Camera unavailable?
Use the manual barcode field. The Simulator and some devices may not provide a barcode camera.
Use the manual barcode field. The Simulator and some devices may not provide a barcode camera.
Subscriptions
CiteSnap Plus is managed by Apple through your Apple ID. Use Restore Purchases in the app if you already subscribed. You can manage or cancel a subscription in App Store account settings.